Shipping & Delivery
We are pleased to offer free standard worldwide shipping on all orders.
All orders placed before 2pm (GMT) will be dispatched the same day.
Please note that we are unable to dispatch items on a Saturday, Sunday, or a UK Bank Holiday.
All orders come with a luxury branded leatherette and velvet box, gift bag and velvet pouch. Items are packed in secure and recyclable packaging. We also provide a complimentary gift wrapping service (can be requested at checkout).
For legal and insurance purposes we are required to declare the correct value of the item for customs.
Free shipping. Includes delivery to Isle of Man, Channel Islands and UK.
All items are sent fully insured via Royal Mail Special Delivery. Orders placed before 2pm will be sent the same day for next day delivery.
A signature will be required on receipt.
Once your order has been dispatched you will be provided with a tracking number.
Please note that we are unable to dispatch items on weekends or Bank Holidays (including the 9th May which is a local holiday).
INTERNATIONAL STANDARD DELIVERY
Free shipping. International orders will be sent fully insured via Royal Mail Tracked & Signed. If you are placing an order from Australia, please note that Royal Mail does not provide the same service and your parcel will be sent tracked only.
Estimated delivery times are:
• 2 – 6 working days to Europe
• 5 – 10 working days to the Rest of the World
These timeframes are not guaranteed and do not allow for any delays that may arise from customs clearance in your country.
INTERNATIONAL EXPRESS DELIVERY
We do offer an express shipping option via Fedex at an additional fee of £80.00 (selected at checkout). This service does not deliver to PO Boxes, a physical address must be provided, and a signature is required upon receipt.
Customs, VAT, Taxes & Duty Fees
For International orders please be aware that you may be required to pay import/duty fees, we do not collect tax or vat before shipment. Rates can vary depending on country. If you are unsure of the import rates in your country, we recommend that you check with your local postal or customs office.
Due to Brexit, EU customers may now be required to pay tax on items sent from the UK. Please check locally.
It is the buyers responsibility to be in compliance with all applicable import regulations.
We do not hold responsibility for any delays that may arise during customs clearance.
In most countries duty does not apply on the import of antiques aged over 100 years. We will ensure that this is noted on your parcel.
If for any reason you are not completely satisfied with your purchase, you can return your item to us within 14 days for a full refund. Please see our returns policy for more information.
We strive to get your order to you as quick as possible. If you have any questions or concerns about deliveries please email email@example.com