Shipping & Delivery
We are pleased to offer free standard worldwide shipping on all orders.
All orders placed before 2pm (GMT) will be dispatched the same day.
Please note that we are unable to dispatch items on a Saturday, Sunday, or a UK Bank Holiday.
All orders come with a luxury branded leatherette and velvet box, gift bag and velvet pouch. Items are packed in secure and recyclable packaging. We also provide a complimentary gift wrapping service (can be requested at checkout).
For legal and insurance purposes we are required to declare the correct value of the item for customs.
UK DELIVERY
Free shipping. Includes delivery to Isle of Man, Channel Islands and UK.
All items are sent fully insured via Royal Mail Special Delivery. Orders placed before 2pm will be sent the same day for next day delivery.
A signature will be required on receipt.
Once your order has been dispatched you will be provided with a tracking number.
Please note that we are unable to dispatch items on weekends or Bank Holidays (including the 9th May which is a local holiday).
INTERNATIONAL STANDARD DELIVERY
Free shipping. International orders will be sent fully insured via Royal Mail Tracked & Signed. If you are placing an order from Australia, please note that Royal Mail does not provide the same service and your parcel will be sent tracked only.
Estimated delivery times are:
• 2 – 6 working days to Europe
• 5 – 10 working days to the Rest of the World
These timeframes are not guaranteed and do not allow for any delays that may arise from customs clearance in your country.
Please note that we cannot offer delivery to the following destinations:
Bangladesh (BD), Burma (MM), Central African Republic (CF), Comoros (KM), Cuba (CU), Equatorial Guinea (GQ), Falkland Islands (FK), Guinea Bissau (GW), India- IN), Iran (IR), Korea, North (North Korea) (NP), Pakistan (PK), Russia (RU), Sierra Leone (SL), Somalia (SO), Sri Lanka (LK), Sudan (SD), Tajikistan (TJ), Turkmenistan, Republic Of (TM), Ukraine (UK)